Office
If you have billing or account questions, you can reach one of our Customer Service Representatives using the numbers below. Outside of business hours, leave a message or be routed to our Water Plant, which is manned 24 hours a day.
Lexington
336-731-2341
Thomasville
335-475-8229
Winston-Salem
336-764-2534
Hours
Mon – Fri, 9:00 AM – 5:00 PM
Water Plant
If you experience a water quality issue such as a strange taste or odor, or have questions about our water treatment process, contact our Water Treatment Plant directly. Our Water Plant is staffed 24 hours a day.
